Noticeboard

13.06.2023
After a 2 year battle we are very pleased to inform you all that we have secured funding for a new telephone system and provider. We know this will come as great relief to many of you as well as relief to the staff answering the phones as access via the phone system has been less than acceptable.
We have a go live date of Thursday this week.
We have made some changes to help with the flow of calls - namely there will be no separate options for Woodlands or Middle Chare. It will be one line in and any free lines will ring. There will also be a call back option so you don't have to wait on the line. We are not promising this will solve all the access problems but we are certainly expecting it to help.
We will have technicians available on both sites on Thursday and Friday to help with any teething problems that we may have.
Constructive feedback will be extremely helpful to us during the process and after we have switched over so we know what other improvements we can make.
Many thanks for your cooperation an patience.

**** Changes to repeat prescription ordering - please read below

Changes to Repeat Prescription Ordering

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Vaccination Clinic

These are run by the Practice Nurse. Children who are behind with vaccinations should catch up as soon as possible. We feel it is very important to ensure that all children are vaccinated against potentially serious illnesses.

Family Planning Services/Contraception

Comprehensive confidential advice is available during normal surgery times. Prescription for oral contraceptives (“the Pill” or “the Morning After Pill”) can be given. Intra-uterine devices and Contraceptive Implants can also be fitted.

pregant_bellyAntenatal Clinics

These clinics are held with the Midwife, at the following times:

  • Middle Chare Surgery Patients
    Friday Afternoon 

Minor Ops  -

We have facilities for removing small lumps etc which would normally be done at hospital. Operations are performed under a local anaesthetic in an equipped treatment room at Middle Chare Surgery.

Physiotherapy

Middle Chare & Woodlands patients - As a new service patients can self refer to this service, please ask reception staff for a form.

Smoking Cessation Clinic

Both sites - weekly clinic by appointment with a specially trained practice nurse. She offers support and advice to anyone wishing to stop smoking. Free nicotine replacement therapy and/or drug therapy may be available for patients who are eligible.

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Well Woman/Man Clinic

Both sites - The practice is continually promoting good health. Questionnaires will often be offered to patients. The Practice Nurse will see anyone who wants to attend.

Cervical Smear Tests

Both sites - These can be carried out by either the qualified Practice Nurse or a Doctor. We follow the local policy of recommending a repeat smear every three - five years depending on age, until the age of 65 years, unless you have had a hysterectomy for a benign condition. You will be offered a smear once you reach the age of 25 years. If the cytologist recommends repeating the smear more often, you will be called at intervals appropriate to you. You can opt out of this service, if you wish to do so, contact the surgery as you will need to sign a number of forms. 

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Weight Control Clinics

Both sites - Weight Control Clinics by appointment with the Health Care Assistant. All aspects of a healthy diet and lifestyle affecting weight problems may be discussed. A 12 week supported course is available. 

Adult Immunisation (Including Travel Immunisations)

Routine protection against tetanus is advised for all patients. All travel immunisations, except yellow fever, are available within the practice. Depending what travel immunisation is required you may be charged as not all are free under the NHS.

Influenza and pneumococcal immunisations are available from October until December for those patients aged over 65 years of age and anyone with heart and lung or kidney disease, diabetes and residents of nursing and residential homes. On occasions the guidance on who may have these immunisation changes, please ask at reception if you are unsure.

 
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