Noticeboard

13.06.2023
After a 2 year battle we are very pleased to inform you all that we have secured funding for a new telephone system and provider. We know this will come as great relief to many of you as well as relief to the staff answering the phones as access via the phone system has been less than acceptable.
We have a go live date of Thursday this week.
We have made some changes to help with the flow of calls - namely there will be no separate options for Woodlands or Middle Chare. It will be one line in and any free lines will ring. There will also be a call back option so you don't have to wait on the line. We are not promising this will solve all the access problems but we are certainly expecting it to help.
We will have technicians available on both sites on Thursday and Friday to help with any teething problems that we may have.
Constructive feedback will be extremely helpful to us during the process and after we have switched over so we know what other improvements we can make.
Many thanks for your cooperation an patience.

**** Changes to repeat prescription ordering - please read below

Changes to Repeat Prescription Ordering

****

 

 

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Painkillers don't exist

Pain medication like codeine, morphine and tramadol can be dangerous if taken for a long period of time. Always ask your GP for a follow up appointment to review your health. Find out more about the dangers of pain medication here: painkillersdontexist.com #PainkillersDontExist

Painkillers don't exist

There are over 55,000 prescriptions for opioids and gabapentinoids every month across County Durham and Painkillers are not the only option for persistent pain use the link https://painkillersdontexist.com/


Are you interested in helping with COVID-19 research if so anyone with suspected SARS-COV-2 infection can join the trial at https://www.principletrial.org


Armed Forces Veterans

If you or a family member are a veteran of HM Forces, please let us know so we can update your records.

Your practice contact for Veterans is Dr. Crackett

. (Ex QARANC and Ex PMRAFNS)

Veteran Patient Charter

Top Tips for Veterans


Named Accountable GP for All Patients

All Practices now need to allocate all patients a named accountable GP - you do not need to see only your named accountable GP for your appointments, you have completely free choice to request an appointment with any GP in the practice 

We keep a record of your accountable GP and if you wish to know which doctor it is, please telephone, or ask the receptionist next time you are in the surgery. If you want to change your accountable GP please ask at Reception.


Patient Access -

Do you want to be able to do Online Appointment Booking, look at your Medical Records  & order prescription??

Patients can now book appointments, view summary medical records and request prescriptions online by connecting directly with our practice computer system. To use this system you will need an access password specific to your medical record - confidentiality and data security is very important to us. Current users will need to re-register at Reception for this extended access. 
 
Please telephone the practice on 0191 5947654 or ask a Receptionist next time in Practice.

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

 

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

 

The average pay for GPs working in this practice in the last full financial year was £58,244 before Tax and National insurance. This is for 1 full time GP, 3 part time GPs and 2 locum GPs who worked in the practice for more than six months.

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