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Noticeboard

**** We are closed every 3rd Thursday from 12pm for staff training 

**** Care Navigation in place

We are introducing an initiative to help people to find the most appropriate source of help when they call our practice or pop in to make an appointment.

This means that our specially trained receptionists may ask questions about why appointments are required.

You are not obliged to answer the questions they ask, however by doing so we can make sure that those people who really need to see a GP can see them as soon as possible.

Virtually everyone who calls to make an appointment asks to see a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from other services, including the voluntary sector, they can support people with a wide range of social, emotional or practical needs.

Our trained receptionists will be able to offer you the most appropriate help using the range of information they have access to.

 

**** We are now offering group consultations for patients with long term conditions such as asthma and COPD. If you would like further information please call into the surgery and speak to our group consultations facilitator. 

****

**** From 1st December Middle Chare Surgery will be opening on a Saturday morning from 08.00am - 11.30am instead of a Monday evening. There will be GP and Nurse appointments available.

 

People with dementia want to feel confident and comfortable doing the things that are important to them, in their community. We as a practice have registered to become Dementia Friends and are encouraging our staff, colleagues and volunteers to become Dementia Friends also, you'll be making a huge difference to people affected by dementia.

Patient Online Service

 

This practice offers the facility for patients to view online, export or print detailed coded information including documents held in their own records from 1st March 2017.

 

This practice currently offers the facility for patients:

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
  • to view all documents from 01/03/2017
  • to view all detailed coded records 

We will publicise and promote our online services to our practice’s patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group.

 

 

NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

 

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

 

The average pay for GPs working in this practice in the last full financial year was £51,550  before Tax and National insurance. This is for three full time GPs, four part time GP sand one locum GP who worked in the practice for more than six months.

 

 

 

Data Protection and FOI

Data Protection & FOI

Data Protection

padlocked_foldersThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. district nurses and hospital services.
  • To help you get other services (e.g. social work department) requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The Freedom of Information (FOI) Act  gives a general right of access to all types of recorded information held by public authorities, with full access granted in January 2005. The Act sets out exemptions to that right and places certain obligations on public authorities.


Data Protection and FOI – how do the two interact?

The Data Protection Act 1998 came into force on 1 March 2000. It provides living individuals with a right of access to personal information held about them. The right applies to all information held in computerised form and also to non-computerised information held in filing systems structured so that specific information about particular individuals can retrieved readily. 
Individuals already have the right to access information about themselves (personal data), which is held on computer and in some paper files under the Data Protection Act 1998. 
The right also applies to those archives that meet these criteria. However, the right is subject to exemptions, which will affect whether information is provided. Requests will be dealt with on a case by case basis. 
The Freedom of Information Act and the Data Protection Act are the responsibility of the Lord Chancellor’s Department. A few of its strategic objectives being:

  • To improve people’s knowledge and understanding of their rights and responsibilities
  • Seeking to encourage an increase in openness in the public sector
  • Monitoring the Code of Practice on Access to Government Information
  • Developing a data protection policy which properly balances personal information privacy with the need for public and private organisations to process personal information

The Data Protection Act does not give third parties rights of access to personal information for research purposes. 

The FOI Act does not give individuals access to their personal information, though if a request is made, the Data Protection Act gives the individual this right. If the individual chooses to make this information public it could be used alongside non-personal information gained by the public under the terms of the FOI Act.



 
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